About us

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Just Housing was set up in 2005 by a group of housing associations in the northwest with the aim of creating a best practice and learning organisation with members sharing ideas and innovation.

 

The consultancy arm of Just Housing was established to provide support to the membership through access to knowledgeable and trusted individuals to cultivate ideas and improve services.

 

In 2008 Just Housing merged with Pinnacle Maintenance Services, who had a reputation within local authorities for supporting under performing technical departments and DLOs. The merger added an exceptional range of technical skills to the organisation enabling it to work across the whole social housing sector.

 

The new Just Housing business model is an umbrella organisation, which is part of the Just Group, and made up of the following partners:

 

Just Income Management LLP is a virtual income management service with experienced full and part time arrears officers and team leaders. It compliments rather than replaces existing teams, and works seven days a week with an out of hour service allowing landlords to contact residents in the evenings and at weekends.

 

Just Technology LLP provides IT solutions to the housing sector, including the award winning software impactRESPONSE, used for managing maintenance and repairs.

 

Just Compliance this software solution allows housing associations to manage all their risks such as fire, gas, legionella and asbestos on one integrated database, with the help of a range of leading sector experts.

 

Just Energy LLP with its partners the National Energy Foundation, Dr Terence Lewis MSc and Green Deal Suppliers, Just Energy can offer all the advice landlords need to reduce carbon, address fuel poverty, identify funding, deliver projects and hit the 2050 target date on fuel emission.

 

Tindall Davies LLP provides chartered quantity surveying and building services, including audit inspections of repairs and maintenance work, refurbishments, stock investment, insurance claims, and void re-servicing.

 

Just Call 24 /7 is a contact centre service for the social housing sector and related areas. Its new centre in Canning Town has capacity to provide more than 50 operatives using state of the art technology, and industry customer care standards to respond to calls.